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Frequently Asked Questions

Frequently Asked Questions

Do you accept insurance?

We accept:

  • Aetna for Ohio and New York (Meritain, Nippon, Allied Benefit Systems, Trustmark, Trustmark Small Business Benefits, Health Scope, Christian Brothers Services)

  • Anthem BCBS (New York & Ohio)

 

  • Carelon (New York & Ohio)

  • Cigna (New York & Ohio)                                         (Allegiance, Daniel H. Cook Administrators, Professional Benefit Administrators, S&S Healthcare Strategies, Tall Tree Administrators,  Trustmark, Wellfleet Group, LLC, Southwest Service Administrators, Paragon Benefits)

  • Quest Behavioral Health (New York & OH)

 

If you are uninsured or choose not to use your insurance, you can pay by Mastercard, Visa, American Express, Discover, Apple Pay, Google Pay, and Cash App.​

Can I obtain superbills for out-of-network and self-pay purposes?

Yes, we supply superbills for clients seeking reimbursement from out-of-network insurance, or those preferring to maintain records for self-pay purposes. Please check if out-of-network providers are covered by your insurance company before we begin to work together.

How does payment work?

Co-pays and self-pay are due at the time of service. Missed appointments or late cancellations are billed to you.  They can't be absorbed by your insurance company. Unless otherwise discussed, you will be required to have a credit or debit card on file for payment.

How much does therapy cost?

If you are using insurance, please check with your insurance company regarding your out of pocket costs. If you are self-pay, an individual counseling session is $200,  a couples' session is $225, the initial assessment appointment is $225 and a crisis appointment is $250.

​What therapy modalities do you offer?
What is the typical session length and how frequently should I attended?

​Sessions typically run 45-50 minutes, with frequency determined by your preferences, goals, and progress.​

How do I schedule an appointment with your practice?

Schedule a FREE 15-minute consultation with me through the Alma Platform (click here).  You may also schedule through the Headway Platform (click here). The consultation allows me to learn more about your needs and you can learn more about me to determine if we are a good fit.  You may also email me at empoweredactioncounseling@gmail.com  or  call 216-200-5759).

Contact Me

Schedule a FREE 15-minute consultation with me through the Alma Platform (click here) or 

Sharon L. Mitchell, PhD

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In-person & Online Therapy in Ohio

Online Therapy Only in New York.  For questions, email or call me at:

empoweredactioncounseling@gmail.com

216-200-5759


Texting Consent:


By entering your phone number, you agree to receive informational SMS messages (appointment reminders, account notifications, etc.) from Empowered Action Counseling and Consultation. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at empoweredactioncounseling@gmail.com. You can opt out at any time by replying STOP. See Privacy Policy & Terms and Conditions below.


Mobile SMS Messaging Privacy Policy:

Information collected:

We may collect information, such as name, phone number, and email address.


Use of information collected: We may use the information we collect to perform the services requested including billing, customer service,

appointment reminders and other administrative requests.


Sharing of information collected: Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. This

includes text messaging opt-in data and consent. As a current or prospective customer, you understand that you can text us STOP at any time to opt out of receiving SMS text messages from us. You can text us HELP at any time to receive help.


You understand that the messaging frequency may vary. Messaging & data rates may apply. All policies are followed as per CTIA guidelines 5.2.1. At any time if you want your information to be removed,

you can contact us via our email address or regular mail.


© 2025 by Empowered Action Counseling and Consulting 

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